How It Works
Ice Cream Social offers a wide range of design items, from 360 degree branding including logo, business stationery and packaging design to consulting and art direction as well as copywriting. Ice Cream Social has a 10-year background in Advertising, Print Design, Packaging Design, Publishing, Promotion and Marketing. Prior to starting Ice Cream Social, we worked full time for Young & Rubicam NY, BBDO NY, Radical Media, Hearst Corporation, Condé NastPublications, & Victoria Secret Beauty throughout the years.
If you're interested in working with Ice Cream Social, we like to begin the process with a consultation, either in person or by phone. If you're out of state we are available to speak via phone, email or web chat. In our first conversation we will focus on what aspirations you have for your special project and how we can fulfill your needs. This will be followed up with an estimate based on our discussion.
If you'd like to move forward after the initial consultation and agreed upon estimate, we will then email you our contract agreement along with your timeline. You will find that our timeline is very detailed so you will always know when to expect presentations and when feedback is needed. It is also includes requirements for payment, and schedules for production and shipping.
Once we have received your signed contract and deposit, the design process will begin. Based on your timeline, Ice Cream Social LLC will present the number of design options agreed upon in your agreement, emailed to you as a PDF for your review. You will then have the opportunity to provide feedback and mention any changes you want to make or new ideas you may wish to incorporate. You may send your comments via email or we can discuss them over the phone. If your project involves special materials and you are not available for a meeting, we will send you samples through the mail.
We prefer certain changes to be sent via email as it allows for less revision errors. The changes are integrated into a revised version that is submitted to you for approval. We schedule up to three rounds of design changes. Any additional changes incur a fee of $250.00 per hour.
Once you have approved a version and its materials, it will be processed into a “final digital proof” for sign off.
PAYMENT DETAILS: All or any partial orders are not officially booked or reserved until a deposit is made and a contract is signed. Once the contract has been reviewed and approved, please sign and return it to Ice Cream Social LLC along with a 50% non-refundable deposit, payable by Pay Pal check, personal check, or credit card. Credit card payments are accepted with an additional fee of 3.5% per transaction. Orders that are less then $800.00 will require full payment upfront. Rush orders may require full payment upfront, and to be purchased by credit card which includes a fee of 3.5% per transaction. Any returned checks will require a $50 non-sufficient funds fee and all future purchases/payments must be paid by Cashiers Check.